Shipping policy
At Roselle, we are committed to delivering your order safely and efficiently.
Order Processing
Orders are processed within 1–3 business days after payment is confirmed. Once your order is processed, it will be shipped and you will receive a tracking number via email.
Shipping Time
Delivery times vary depending on your location. Most orders are delivered within 7–15 business days.
Please note that delays may occur due to customs, high demand, or shipping carrier issues.
Shipping Charges
Shipping costs (if any) will be calculated and displayed at checkout before you complete your purchase.
Tracking Your Order
Once your order has been shipped, you will receive a tracking link to monitor your delivery in real time.
Delays & Responsibility
While we strive to deliver your order on time, Roselle is not responsible for delays caused by shipping carriers, customs processing, or unforeseen circumstances.
Incorrect Address
Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us immediately at roselleglobal.co@gmail.com so we can assist you.
For any shipping-related questions, feel free to contact us at:
roselleglobal.co@gmail.com